This information simply must be propagated on the net.  I have been going back on forth with Creative support via Email and they have suggested the standard stuff, all of which I tried.  After I upgraded my Zen Micro to support subscription media via their latest firmware I ran into a serious problem.  My laptop would no longer recognize the device.  It showed up in device manager, but no software would acknowledge it.  I am so glad to have this solved.  I really did not want to play for format c: game on my machine to get this working.

So here is the fix that I finally discovered at: http://hardware.mcse.ms/message94329.html

1. Log in as an administrator (if you are not already logged in that way).

2. Go to Start, Run and type "regedit" (without the quotes).

3. When the registry editor starts, navigate to the following location in
the registry:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum

4. Right-click the Enum hive and select Permissions.

5. In the permissions dialog, add the Everyone group.

6. Give the Everyone group Read access.

Close the registry editor and connect the Personal Media Center device.